Privacy Policy
Effective Date: 9/10/25
Business Name: FastLane Roadside Assistance (“we,” “our,” “us”)
We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
Personal Information: Name, phone, email, payment details.
Service Information: Vehicle details, location data, service history.
Technical Information: IP address, device type, website browsing activity.
2. How We Use Information
We use collected information to:
Provide and deliver roadside assistance.
Process payments.
Communicate service updates and promotions.
Improve our services and website.
Meet legal requirements.
3. Sharing of Information
We do not sell or rent your data. Information may be shared only with:
Trusted service providers (e.g., payment processors, towing partners).
Legal authorities when required by law.
Successors if our business is sold or merged.
4. Data Security
We take reasonable steps to protect your data, but no system is 100% secure.
5. Data Retention
We keep your data only as long as necessary for services, compliance, and record-keeping.
6. Your Rights
You may request access, correction, or deletion of your personal information by contacting us. You may also opt out of promotional communications.
7. Cookies & Tracking
Our website may use cookies to improve user experience and analyze traffic. You may disable cookies in your browser.
8. Children’s Privacy
We do not knowingly collect information from children under age 18.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our website.
10. Contact Us
For privacy related questions, contact us at:
FastLane Roadside Assistance
Phone: 925-597-5034
Email: fastlaneroadassistance@gmail.com